TAMANI Marina Hotel and Hotel Apartment acquires ISO 9001 certification

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ISO 9001:2008 certification covers hotel and hospitality services

TAMANI Marina Hotel is now an ISO 9001 certified five-star property following the granting of the world’s most-recognized quality management certification with three years validity.

The certification has been done by the UK-based United Registrar of Systems’ (URS) Middle East office based in Sharjah following the satisfactory completion of all the required assessments, procedures and processes. Training had been provided to staff before and after the certification process for an effective compliance.

The scope of activities of ISO 9001-2008 certification covers the hotel and hospitality services. The certification is valid until February 2017 and will be due for renewal for a similar period. The hotel’s certification will be entered into the Academy of Certified Businesses’ (ACB) commercial website database which is known to be used by many companies who have a policy of using certified suppliers.

Walid Al-Awa, General Manager, TAMANI Marina Hotel, said: “ The acquisition of ISO 9001 certificate will enable the hotel become a more consistent competitor in the marketplace and allow even more better quality management to meet the customer needs. It will also help improve operational performance and motivate and engage staff with more efficient internal processes and win more customers with better customer service. The certification reflects our commitment to quality and high standards.”

TAMANI Marina Hotel is an all-suites luxury-defining property with 245 units spread over 55 stories in the picturesque Dubai Marina and overlooking The Palm.

He said organisations that implement an effective business management system create a confidence among their stakeholders in the capability of their processes and the reliability of their services. In addition, an effective business management system serves to create the basis for continual improvement leading to increased customer satisfaction and ultimately to the success of the organisation, Al-Awa added.

ISO 9001 is an international quality standard developed by the International Organization for Standardization (ISO), a worldwide federation of national standards bodies representing some 130 countries.

The ISO 9001 quality management system will help the five-star continually monitor and manage quality across all operations. As the world’s most widely recognized quality management standard, it outlines ways to achieve, as well as benchmark, consistent performance and service. It allows organisations put in place processes that improve the way they operate at all levels.

The most widely-recognized ISO 9001 is a basic quality management system that can be used in industries of any size, anywhere in the world. The quality management system standard is used by over half a million organizations in 159 countries.

One of the major strengths of ISO 9001 for its wider appeal for all types of organization is its focus on processes and customer satisfaction rather than procedures. ISO 9001 is based on eight Quality Management Principles- customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making and mutually beneficial supplier relationships

ISO 9001: 2008 Certified Hotel
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LOCATION

Dubai Marina is one of the city’s most vibrant neighborhoods, surrounded by a selection of private and public beaches, shopping malls with luxury brands from around the world, golf courses, a yacht club and many international restaurants. During the cool winter months, the nearby Marina Walk with its many cafés, shisha bars and winding pathway is an excellent location to relax and watch the moored yachts, rent a bicycle or go for a jog.

  • Dubai International Airport – 40 minutes drive
  • Burj Khalifa, The Dubai Fountain and The Dubai Mall– 30 minute drive
  • Sky Dubai – 5 minute drive
  • Dubai International Financial Centre – 30 minute drive
  • Palm Jumeirah Island – 10 minutes
  • Mall of the Emirates – 10 minutes
  • Jumeirah Beach Residences – 10 minute walk
  • Dubai Marina Mall – 15 minute walk
  • Dubai Marina Yacht Club –5 minute walk
  • Wild Wadi Water Park – 15 minute drive

 

Concierge
Our multi lingual staff is on hand 24/7 to assist you with any enquiry. Whether you require housekeeping, room service, or want ideas on where to dine or what excursions to take, they are there to help tailor make your experience to suit your every need.

GALLERY

Dubai Marina Dubai Marina
TAMANI Main Photo TAMANI Main Photo
Reception Reception
Hotel lobby Hotel Lobby
Hotel Lobby 3 Concierge Desk
TAMANI Health & Fitness Club TAMANI Health & Fitness Club
TAMANI Health & Fitniss Club 2 TAMANI Health & Fitness Club
Indoor swimming pool Indoor swimming pool
Swimming Pool Swimming Pool
Outdoor Infinity swimmin pool 1 Outdoor Infinity swimming pool
Outdoor Infinity swimming pool 2 Outdoor Infinity swimming pool
Outdoor Infinity swimming pool 3 Outdoor Infinity swimming pool
Outdor Infinity Swimming pool 4 Outdor Infinity Swimming pool
Al Khor Meeting Room Foyer Al Khor Meeting Room Foyer
Al Khor Meeting Room Al Khor Meeting Room
Al Khor Decor2 Al Khor Decor
Al Khor Decor Al Khor Decor
Al Abra Meeting Room 2 Al Abra Meeting Room
Al Abra Meeting Room 3 Al Abra Meeting Room
Two Bedroom Suite Living Area Two Bedroom Suite Living Area
Al Abra Meeting Room Al Abra Meeting Room
Al Abra Decor Al Abra Decor
Meeting Meeting
87A4751 Single Bed Room
Two Bedroom Suite Master Room Two Bedroom Suite Master Room
Two Bedroom Suite Twin Room Two Bedroom Suite Twin Room
Two Bedroom Suite Living Area 2 Two Bedroom Suite Living Area
Two Bedroom Suite Spacious Living Area Two Bedroom Suite Spacious Living Area
Two Bedroom Suite Dining Room Two Bedroom Suite Dining Room
Three Bedroom Suite Master Room Three Bedroom Suite Master Room
Three Bedroom Suite Twin Room Three Bedroom Suite Twin Room
3 Bedroom Living room Three Bedroom Dining Room
Three Bedroom Living Area Three Bedroom Living Area
Penthouse Living Area Penthouse Living Area
Penthouse Dining Room Penthouse Dining Room
Calligraphy Busines Lounge Calligraphy Business Lounge
Calligraphy Business Center Calligraphy Business Centre